Shipping policy

At Gupta Vastra Bhandar, we are committed to delivering your orders safely and on time. We work with reliable logistics partners to ensure a smooth delivery experience across India.

You can view the product details, price, applicable shipping charges, and estimated shipping time during checkout.

Shipping Policy FAQs

Do You Ship Worldwide?

At present, we only ship within India and do not offer international shipping.

We plan to expand our shipping services in the future. Please subscribe to our newsletter to stay updated about any changes to our shipping destinations.

What Is the Shipping Cost in India?

  • Shipping within India is free for orders of ₹9999 or above.

  • A shipping charge of ₹100 applies to orders below ₹9999.

  • All prices on our website are displayed and charged in Indian Rupees (INR).

  • Domestic delivery generally takes approximately 2–7 working days, depending on your delivery location.

  • Cash on Delivery (COD) is available across India for eligible orders below ₹15,000.

Shipping charges, delivery timelines, and COD availability may be subject to change based on the delivery location, order value, and applicable promotions.

What Is the Shipping Time?

The shipping time mentioned on the product page or during checkout is an estimate of when your order will be dispatched from our warehouse.

For example, if a product shows "Ships within 24 hours," we aim to dispatch the order within 24 hours of receiving the order.

While we make every effort to dispatch orders promptly, delays may occasionally occur due to courier pickup schedules, operational issues, weather conditions, public holidays, or other circumstances beyond our control.

How Long Will It Take for My Order to Arrive?

Once your order has been dispatched, domestic orders generally take approximately 2–7 working days to be delivered.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, and other unforeseen circumstances.

For assistance with your order status, please contact our customer support team.

How Can I Track My Order?

Once your order has been dispatched, we will send you a shipping confirmation containing your tracking details.

You can use the tracking information provided to monitor the status of your shipment.

In the rare event that we are unable to fulfil an order due to product availability or any other unforeseen issue, we will contact you with an update regarding the expected dispatch and delivery timeline.

For any questions regarding your shipment, please contact us using the details below.

What Happens If There Is a Delay in My Order?

Although we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to circumstances such as courier delays, adverse weather, public holidays, remote delivery locations, logistical disruptions, or other factors beyond our control.

If your order is delayed, please contact our customer support team and we will assist you with the latest available information.

Who Do I Contact If There Is a Problem With My Order?

If you experience any issue with your order, delivery, or tracking information, please contact our customer support team.

Customer Support Email: hello@guptavastrabhandar.com
Customer Care: +91- 7905292287
Support Hours: 11:00 AM – 6:00 PM IST, Monday to Saturday

Please keep your order number available when contacting us so that we can assist you more quickly.

Important Delivery Information

Please ensure that your shipping address, contact number, and other delivery details are entered correctly during checkout.

Gupta Vastra Bhandar will not be responsible for delays or failed deliveries resulting from incorrect or incomplete address or contact information provided by the customer.

If a shipment is returned to us because of an incorrect address, repeated delivery attempts, refusal to accept the package, or other reasons attributable to the customer, additional shipping charges may apply for re-dispatch.

Changes to This Shipping Policy

Gupta Vastra Bhandar reserves the right to update or modify this Shipping Policy from time to time. Any changes will be published on this page and will become effective once posted.

If you have any questions about our shipping policy, please contact our customer support team.